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We invite you to check first our FAQ below, you'll find answers to the most frequently asked questions.
FAQ
Answers to your most frequently asked questions
Book a journey
How to book, modify, or cancel a journey. My reservations.
Payment & Billing
Service billing, payment methods.
Contact Rencq
Lost an item onboard, custom requests, partnerships.
Travel with Rencq
Rencq’s offer, chauffeurs, and onboard services.
My personal information
Managing my personal details and security.
Airport & Train Stations
Details on trips to or from an airport or train station.
